GDPR Statement
The General Data Protection Regulation is a European Union regulation on information privacy in the European Union and the European Economic Area. The GDPR is an important component of EU privacy law and human rights law, in particular Article 8 of the Charter of Fundamental Rights of the European Union.
Craker Tutoring customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
0770453509
admin@crakertutoring.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Website user information (including user journeys and cookie tracking)
We collect or use the following information to comply with legal requirements:
- Name
- Contact information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legal obligation
Our lawful bases for collecting or using personal information for legal requirements are:
- Consent
- Contract
- Legal obligation
Where we get personal information from
- People directly
- Schools, colleges, universities or other education organisations
- Councils and other public sector organisations
How long we keep information
We hold your data for 6 months after client account is closed, you can also request a copy of what information we hold about you to admin@crakertutoring.co.uk
Who we share information with
Others we share personal information with
- Organisations we’re legally obliged to share personal information with
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
3 July 2024
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